Airbnb adapts to the COVID-19 pandemic by launching new online experiences that allow hosts to connect with guests virtually. These experiences include cooking classes, virtual tours, and workshops, enabling hosts to maintain income while providing engaging activities for guests during lockdowns. For example, Airbnb features a pottery class where participants can learn from skilled artisans from the comfort of their homes. Breakdown of Contents: - Airbnb introduces online experiences as a response to the pandemic. - Hosts can offer a variety of virtual activities, including: - Cooking classes - Virtual tours - Art and craft workshops - The initiative helps hosts sustain income during periods of travel restrictions. - Engages guests with unique, interactive experiences while adhering to safety protocols. - Examples include specialized classes led by experts and artisans.
This article highlights how Airbnb adapted its business model during the COVID-19 pandemic by introducing new online experiences, demonstrating resilience and innovation in crisis management. Engineering leaders can learn the importance of agility in leadership and consider implementing virtual solutions to maintain engagement and productivity, even in challenging circumstances.