📄

The Five Whys Technique

Target Audience
CTO / VP EngineeringDirector of EngineeringEngineering Manager
Type
Article
Link
https://www.adb.org/sites/default/files/publication/27641/five-whys-technique.pdf
Date Added
Oct 20, 2022 9:27 AM
Language
English
AI summary

The Five Whys technique identifies root causes of problems by repeatedly asking "why" until reaching the core issue. This method enables teams to uncover underlying problems rather than merely addressing symptoms, promoting effective solutions. An example includes identifying that a machine failure occurred due to lack of maintenance; further questioning might reveal that maintenance wasn't performed because the maintenance schedule wasn't properly communicated. Breakdown of Contents: - Definition of the Five Whys technique - Importance of identifying root causes in problem-solving - Steps involved in the Five Whys process - Benefits of applying the technique in various contexts - Example scenarios illustrating the application of the Five Whys

Why it matters for leaders?

The "Five Whys Technique" is crucial for Engineering Leaders as it addresses root cause analysis, helping to identify and resolve underlying issues in processes and team dynamics. An actionable takeaway is to implement this technique during problem-solving sessions to promote a culture of continuous improvement and accountability within the team.