Thanks for the Feedback
by Douglas Stone, Sheila Heen
Published 2014·364 pages
People Management1on1Career Development
Find on Goodreads →Who Should Read This
Anyone who receives feedback poorly or manages someone who does. Complements Radical Candor — this one focuses on the receiving end of feedback.
What's Inside
1. Three Triggers of Feedback
2. Truth Triggers: Separate Appreciation, Coaching, Evaluation
3. Find the Coaching in Evaluation
4. See Your Blind Spots
5. Don't Switchtrack
6. Understand Relationship Triggers
7. Identity Triggers: Dismantle Distortions
8. Cultivate a Growth Identity
9. Navigate the Conversation
10. Feedback in Organizations