Thanks for the Feedback

by Douglas Stone, Sheila Heen

Published 2014·364 pages

People Management1on1Career Development

Who Should Read This

Anyone who receives feedback poorly or manages someone who does. Complements Radical Candor — this one focuses on the receiving end of feedback.

1. Three Triggers of Feedback

2. Truth Triggers: Separate Appreciation, Coaching, Evaluation

3. Find the Coaching in Evaluation

4. See Your Blind Spots

5. Don't Switchtrack

6. Understand Relationship Triggers

7. Identity Triggers: Dismantle Distortions

8. Cultivate a Growth Identity

9. Navigate the Conversation

10. Feedback in Organizations

The Ruthless Elimination of Hurry

Thinking, Fast and Slow

Radical Candor

Don't make yourself redundant - The Engineering Manager

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