Stakeholder Communication

Saying no to a stakeholder request

When to use

Use when you get an urgent request that would derail your team's commitments. The skill of saying no is the most important and least taught management skill.

Prompt Template

A stakeholder ({name}, {role}) is requesting: {request}. Why I want to say no: {reasons}. Political context: {politics}. My relationship with them: {relationship}. Help me: 1. Validate — am I right to push back, or am I being too protective of my team? 2. Craft a response that says no without using the word 'no' 3. Offer alternatives that address their underlying need (not their stated solution) 4. Quantify the trade-off: 'If we do X, we can't do Y — which matters more?' 5. Escalation strategy if they push — when to hold firm vs. compromise 6. Written follow-up to create a paper trail

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Output Format

Response script (verbal + written) + trade-off analysis + escalation playbook

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