Book Summary: 'Resilient Management' by Lara Hogan | Pat Hermens

Lara Hogan's "Resilient Management" provides a roadmap for effective management by emphasizing the importance of understanding team dynamics and developing essential skills such as communication and resilience. The book is structured around Tuckman's Stages of Group Development—Forming, Storming, and Performing—demonstrating how managers can foster a supportive environment that meets core team needs. For example, Hogan introduces the BICEPS framework (Belonging, Improvement, Choice, Equality, Predictability, Significance) to help managers optimize team balance. Content Breakdown: - Chapter 1: Meet your team (Forming) - Focus on optimizing team balance - Introduces BICEPS framework - Discusses work style preferences and team dynamics - Chapter 2: Grow your teammates (Storming, Norming) - Mentoring vs. Coaching - Mentoring provides advice; coaching fosters introspection - Importance of Sponsorship for career growth - Effective feedback formulation using the "feedback equation" - Chapter 3: Set clear expectations (Performing) - Documenting roles, responsibilities, and team practices - Introduction to RACI matrices for clarity - Defining Vision, Mission, Strategy, and Objectives (VMSO) - Chapter 4: Communicate Effectively - Importance of communication plans - Distinction between various communication mediums (meetings, emails) - Strategies for iterative communication - Chapter 5: Build Resiliency - Managing during and before a crisis - Importance of self-care and managing energy - Developing a support network and leveraging RACI for delegation Conclusion: Managers must embrace change and support their teams through challenges while prioritizing clear communication and fostering resilience.